Terms & Conditions

1. Introduction

Welcome to sreeraajaganapathy Oil Mill. These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms.

Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you must not use our website or services.

2. Definitions

• "We," "us," "our" refers to sreeraajaganapathy Oil Mill
• "You," "your" refers to the user or customer
• "Website" refers to our e-commerce platform
• "Products" refers to the cooking oils and related items we sell
• "Services" refers to the services we provide through our website

3. Use of Website

3.1 Eligibility

You must be at least 18 years old to use our website and make purchases. By using our website, you represent and warrant that you meet this age requirement.

3.2 Account Registration

To make purchases, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

3.3 Prohibited Activities

You agree not to:

• Use the website for any illegal purpose
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit viruses or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the website's operation
• Use automated systems to access the website

4. Orders and Payments

4.1 Product Information

We make every effort to display our products accurately. However, we do not guarantee that product descriptions, colors, images, or other content are accurate, complete, or error-free. Products are subject to availability.

4.2 Pricing

All prices are listed in Indian Rupees (INR) and are subject to change without notice. We reserve the right to modify prices at any time. The price charged will be the price displayed at the time of order placement. Prices include applicable taxes unless otherwise stated.

4.3 Order Acceptance

Your order is an offer to purchase products. We reserve the right to accept or decline any order for any reason. We may require additional verification or information before accepting an order. Order confirmation does not guarantee acceptance.

4.4 Payment

We accept the following payment methods:

• Credit/Debit Cards (Visa, Mastercard, etc.)
• UPI (Unified Payments Interface)
• Net Banking
• Digital Wallets
• Cash on Delivery (where available)

Payment must be received before order processing. All transactions are processed securely through third-party payment gateways. We do not store your payment card information.

5. Shipping and Delivery

5.1 Shipping Areas

We currently ship within India. Shipping costs and delivery times vary based on location and will be calculated at checkout.

5.2 Delivery Time

Estimated delivery times are provided at checkout. While we strive to meet these estimates, delivery times are not guaranteed and may vary due to unforeseen circumstances. We are not liable for delays caused by shipping carriers or events beyond our control.

5.3 Risk of Loss

Risk of loss and title for products pass to you upon delivery to the shipping carrier. You are responsible for filing claims with the carrier for damaged or lost shipments.

6. Returns and Refunds

We accept returns under the following conditions:

• Products must be returned within 7 days of delivery
• Products must be unopened and in original packaging
• Proof of purchase must be provided
• Products must not be damaged or tampered with

Refunds will be processed to the original payment method within 7-10 business days after receiving and inspecting the returned product. Shipping charges are non-refundable unless the return is due to our error.

For detailed return policy, please refer to our Returns & Refunds page.

7. Product Warranties

Our products are guaranteed to be of high quality and purity. We stand behind the quality of our cooking oils. If you receive a defective or damaged product, please contact us within 7 days of delivery for a replacement or refund.

Products are sold "as is" except for the quality guarantee above. We disclaim all other warranties, express or implied, including merchantability and fitness for a particular purpose.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, audio clips, and software, is the property of sreeraajaganapathy Oil Mill or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.

9. Limitation of Liability

To the maximum extent permitted by law, sreeraajaganapathy Oil Mill shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products.

Our total liability for any claim arising from your use of the website or products shall not exceed the amount you paid for the products in question.

10. Indemnification

You agree to indemnify and hold harmless sreeraajaganapathy Oil Mill, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the website, violation of these Terms, or infringement of any rights of another party.

11. Privacy

Your use of the website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding your personal information.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us: